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Mudhole???
Posted by: Rob Harvey (---.pools.arcor-ip.net)
Date: September 29, 2007 06:22PM

Hello All,

I am in the Army stationed in Germany and am interested in rod building. Does anyone know if Mudhole will ship their products to a military APO address? I sent Mudhole an e-mail and they never responded, so I was also concerned about their customer service. Thanks for any info and what a great site!

Rob Harvey

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Re: Mudhole???
Posted by: Anonymous User (Moderator)
Date: September 29, 2007 07:22PM

Try them on Monday.

............

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Re: Mudhole???
Posted by: Bob Balcombe (---.dyn.centurytel.net)
Date: September 29, 2007 08:52PM

You might also try Mark Crouse at [www.munichrodmansrodshop.com] He is a sponsor on the left His site is called The Rod Shop He is also known as the Munich man. I belive Mark has a shop in Germany or he has contacts there.
Good Wraps Bob

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Re: Mudhole???
Posted by: Jan-Ole Willers (---.pppoe.mtu-net.ru)
Date: September 30, 2007 02:45AM

Hi Rob,

just give them a little time to answer, sometimes the guys over there are really busy. But I know the feeling sometimes you need an answer minimum fast or even yesterday...

I ordered with them a couple of times without big problems - living in Germany (non military). So I expect that it will not be a problem at all for them to ship to an address wherever it is.

If you need some local sources (forgot one guide or one specific thread...) for a fast replenishment in the middle of a project just let me know.



Rgds,
Ole

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Re: Mudhole???
Posted by: Phil Richmond (124.40.47.---)
Date: September 30, 2007 10:19AM

Mudhole has been shipping to my FPO/AP addresses in Japan now for about 5 or 6 years. Never had any issues with them.

Phil

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Re: Mudhole???
Posted by: Mud Hole Custom Tackle (---.225.8.67.cfl.res.rr.com)
Date: September 30, 2007 11:36AM

Hi Rob,

Yes we ship internationally and to APO addresses daily. On Monday the customer service department will check on why you did not receive a response to your email. We attempt to respond to all correspondences within hours of their receipt during normal business hours, however emails don't always reach their intended destination due to spam and junk email filters, etc. We apologize for the inconvenience and we look forward to serving your rod building needs in the future.

Regards.
Team Mud Hole Custom Tackle
Web: [www.mudhole.com]
Email: sales@mudhole.com
Toll Free Phone #: 1-866-790-RODS (7637)

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Re: Mudhole???
Posted by: Rob Harvey (---.pools.arcor-ip.net)
Date: September 30, 2007 05:32PM

Thanks to all that responded! Will be looking forward to placing my order on Monday. Thanks again! Rob

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Re: Mudhole???
Posted by: Rob Harvey (---.adsl.alicedsl.de)
Date: October 10, 2007 02:41PM

In follow-up to my initial post, I placed my order through Mudhole and the order was sent out the next day to my military with no problems. I spoke to several folks on the phone at Mudhole which were extremely helpful on certain selections. Thanks to all who assisted. Rob Harvey

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