nternet gathering place for custom rod builders
  • Custom Rod Builders - This message board is provided for your use by the sponsors listed on the left side of the page. Feel free to post any question, answers or topics related in any way to custom building. When purchasing products please remember those who sponsor this board.

  • Manufacturers and Vendors - Only board sponsors are permitted and encouraged to promote and advertise products on the board. You may become a sponsor for a nominal fee. It is the sponsor fees that pay for this message board.

  • Rules - Rod building is a decent and rewarding craft. Those who participate in it are assumed to be civilized individuals who are kind and considerate in their dealings with others. Please respond to others in the same fashion in which you would like to be responded to. Registration IS NOW required in order to post. You must include your actual First and Last name and a correct email address when registering or posting. Posts which are inflammatory, insulting, or that fail to include a proper name and email address will be removed and the persons responsible will be barred from further participation.

    Registration is now required in order to post. You must include your actual First and Last name and a correct email address when registering or posting.

ICRBE 2020
CCS Database
Int. Custom Rod Symbol
Common Cents Info
American Tackle
Anglers Rsrc - Fuji
Anglers Workshop
BRC Rods
Bingham Enterprises
Cork Specialties LLC
HNL Rod Blanks–CTS
CTS New Zealand
Custom Fly Grips LLC
Decal Connection
Flex Coat Co.
Get Bit Outdoors
Hitena USA
Janns Netcraft
Mickels Custom Rods
Mudhole Custom Tackle
MHX Rod Blanks
North Fork Composites
Pacific Bay
REC Components
Renzetti Inc.
Rod Builders Warehouse
RodHouse France
RodMaker Magazine
RodMaker Blog
Schneiders Rod Shop
SeaGuide Corp.
The Rod Room
Trondak U-40
Utmost Enterprises

FedEx Finally Comes Through...
Posted by: Donald R Campbell (---.socal.res.rr.com)
Date: February 22, 2020 01:54PM

I received a broken fishing rod blank from Mudhole which was shipped by FedEx. I have had the shipping tubes bent before, but this was my first broken blank. The blank cost me $117.00 and FedEx has a $100 standard damage limitation of their uninsured shipments. So, on January 13th, I followed the web site instructions took a picture of the shipping label, with Tracking Number, the damaged shipping tube, the broken blank, along with my proof of purchase and mailed it of to their Damaged Claims Department. B y February 20th I had not heard a word from them. so I found a Phone Number and called. I was advised that they had finally reviewed my claim and I would be receiving, in 4 or 5 days, a check for $100.00. Yeah!

Fortunately, I was going to build this rod, not for a customer, but to take a big work / jig rod to my bass club meeting to sell.

Don Campbell

Edited 1 time(s). Last edit at 02/22/2020 01:54PM by Donald R Campbell.

Options: ReplyQuote
Re: FedEx Finally Comes Through...
Posted by: Michael Sutheimer (---.wi.res.rr.com)
Date: February 22, 2020 05:34PM

Good on fedex. Wonder if you contacted mudhole first. Usually the shipper files the claim. Typical online sellers make things right by sending a new item then they wait out the process of the claim.

Options: ReplyQuote

Sorry, only registered users may post in this forum.