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Can't register for photos.
Posted by:
Kevin B Wright
(---.phlapa.fios.verizon.net)
Date: July 23, 2023 09:37PM
Hello All,
If the mods see this, I tried creating photo accounts. I can create the account, but there is no email to confirm registration, so I cannot upload photos. I checked all spam and junk folders, even tried on a second email address to see if there was a mistake with my first attempt. Thank you! Re: Can't register for photos.
Posted by:
Tom Kirkman
(Moderator)
Date: July 23, 2023 09:49PM
You need to register with your actual first and last name just as you did here.
............ Re: Can't register for photos.
Posted by:
Kevin B Wright
(167.21.43.---)
Date: July 24, 2023 08:46AM
Hi Tom,
I did on the second attempt "Kevin Wright". Re: Can't register for photos.
Posted by:
Kevin B Wright
(167.21.43.---)
Date: July 24, 2023 09:00AM
@Tom,
I think I understand now, do the user names need to match realize I left the "B" out of my user name... tried again and will see if I get the email. Appreciate your help! ~Kevin Re: Can't register for photos.
Posted by:
Tom Kirkman
(Moderator)
Date: July 24, 2023 09:29AM
They don't have to match - the photo page is not part of this forum. I have always suggested using the same names so that you have one less log-in to remember.
Then site shows you registered and you should be able to upload photos. They need to be jpg format and try not to upload very large images. The internet is a low resolution medium and many photo sites won't process images above a certain file size. You should see an "upload photos" button along the top of the menu bar. Hit that and follow the prompts. ........ Edited 1 time(s). Last edit at 07/24/2023 09:32AM by Tom Kirkman. Re: Can't register for photos.
Posted by:
Kevin B Wright
(167.21.43.---)
Date: July 24, 2023 09:53AM
I don't think it fully registered me this is what I can see - [docs.google.com] Re: Can't register for photos.
Posted by:
Tom Kirkman
(Moderator)
Date: July 24, 2023 09:55AM
From what I can see there your browser version is not fully supported so you may wish to update it. Hopefully that's the issue. You can also try logging in with another browser and see if you get the full page.
............ Re: Can't register for photos.
Posted by:
Kevin B Wright
(167.21.43.---)
Date: July 24, 2023 10:09AM
Hi Tom,
I'm running Chrome - fully up to date -Chrome is up to date Version 115.0.5790.102 (Official Build) (x86_64) I tried in Chrome incognito window and have the same options, with no upload button. I tried in an updated Safari browser and still have the same options with no upload button. I appreciate the help! Re: Can't register for photos.
Posted by:
Tom Kirkman
(Moderator)
Date: July 24, 2023 11:04AM
The photo software is working fine and it sends the same page to everyone. All I can recommend is clearing your cache and refreshing the page. Maybe your browser is bringing up an older, cached page.
........... Re: Can't register for photos.
Posted by:
Kevin B Wright
(167.21.43.---)
Date: July 24, 2023 03:34PM
Hi Tom,
Tried on my work computer on Edge, still the same image I sent you before. It feels to me like I've got temporary access still. Have not received any kind of verification email. Is there a step in the email that would allow the upload button to appear? Kevin Re: Can't register for photos.
Posted by:
Tom Kirkman
(Moderator)
Date: July 24, 2023 04:13PM
I'm going to have it send you another validation email. Check for it and let's see what happens.
......... Re: Can't register for photos.
Posted by:
Kevin B Wright
(167.21.43.---)
Date: July 25, 2023 08:52AM
Tom fixed it! Sorry for clogging up the feed :) Re: Can't register for photos.
Posted by:
Gerald Klauss
(---.Skyrunner.net)
Date: July 26, 2023 07:04PM
I'm having the exact same problem. Can I get another validation email? Thanks. Re: Can't register for photos.
Posted by:
Tom Kirkman
(Moderator)
Date: July 26, 2023 07:12PM
You will have to register first. Neither your name or email shows having been entered into that photo page's registration database.
.............. Sorry, only registered users may post in this forum.
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