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Problem with CTS blank order
Posted by:
Mike Tafet
(---.dyn.optonline.net)
Date: August 24, 2014 08:11PM
Wondering if anyone can help me. Back in March at the Sommerset fishing show I purchased two CTS blanks from Rich at RH Custom Rods. He finally returned my email in July and told me he had my blanks and would ship them when he returned from Icast. Since then I have called him and emailed him several times with no response. I am really nervous that I might be out over $400.00 I paid for the blanks. Does anyone know if he is still in business? Has anyone been in contact with him? Any help would be appreciated. Edited 1 time(s). Last edit at 08/24/2014 08:20PM by Mike Tafet. Re: Problem with CTS blank order
Posted by:
Jim Gamble
(---.res.bhn.net)
Date: August 24, 2014 08:51PM
Call Herb at HNL, he is the importer of CTS blanks in the US. If anyone knows Rich, it should be him.
[hnlcustomflyrods.com] Re: Problem with CTS blank order
Posted by:
Mike Tafet
(---.dyn.optonline.net)
Date: August 24, 2014 08:54PM
Thanks Jim. Will try that. Re: Problem with CTS blank order
Posted by:
Herb Ladenheim
(---.lightspeed.wepbfl.sbcglobal.net)
Date: August 24, 2014 09:11PM
Jim,
Thanks for the shout-out. Mike, Your email is blocked. Email me at my personal address: hladen@hotmail.com I am confident we can work it out - don't worry. Herb Re: Problem with CTS blank order
Posted by:
Herb Ladenheim
(---.lightspeed.wepbfl.sbcglobal.net)
Date: August 24, 2014 10:22PM
Mike,
I contacted the CTS factory in New Zealand re your problem. Please contact Ingrid Hughes directly: Ingrid@ctsfishing.com They are a day ahead of us - so it is Monday there now at 2:20 PM. So they are 8 hrs behind us - but one day ahead. Regards, Herb Re: Problem with CTS blank order
Posted by:
Mike Tafet
(---.dyn.optonline.net)
Date: August 24, 2014 10:31PM
Thanks very much Herb. That was very nice of you. I did email Ingrid last week and she said she would try to help me by contacting Rich. She was very nice. I really appreciate your help. Hopefully Ingrid will come through or maybe someone else on here knows how to reach Rich. Re: Problem with CTS blank order
Posted by:
Herb Ladenheim
(---.lightspeed.wepbfl.sbcglobal.net)
Date: August 24, 2014 11:51PM
Mike,
O.K. I guess she did not realize that she had already been in touch with you. Herb Re: Problem with CTS blank order
Posted by:
Mike Tafet
(---.dyn.optonline.net)
Date: August 25, 2014 09:04PM
Update. I finally got a response from Rich today by email. He said he would ship my rods to me tomorrow and send me a tracking number. I'm keeping my fingers crossed. Thanks for all your help. Re: Problem with CTS blank order
Posted by:
Herb Ladenheim
(---.lightspeed.wepbfl.sbcglobal.net)
Date: August 25, 2014 11:57PM
Mike,
O.K. So these were finished rods and not blanks??" Herb Re: Problem with CTS blank order
Posted by:
Mike Tafet
(---.dyn.optonline.net)
Date: August 26, 2014 06:44PM
Hi Herb. No they were just blanks not finished. A bs704 and an es 663 Re: Problem with CTS blank order
Posted by:
Bill Sidney
(---.gci.net)
Date: August 26, 2014 11:24PM
hope it works out for you, do let us know the out come , SID William Sidney AK Re: Problem with CTS blank order
Posted by:
mike thacker
(---.dyn.grandenetworks.net)
Date: August 26, 2014 11:54PM
Curious what his excuse for the delay was? Re: Problem with CTS blank order
Posted by:
Mike Tafet
(---.dyn.optonline.net)
Date: August 28, 2014 01:50PM
Update. Received my blanks from Rich yesterday. There was a problem with one of the blank colors. Rich was extremely generous and told me to keep the blank and he would order me the correct color for free. That was very nice and professional of him. Sorry, only registered users may post in this forum.
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