Posted by:
Silvia Davis
(---.hsd1.tx.comcast.net)
[
rodbuilding.org]
As a follow up to the thread above I would like to share a growing concern of mine and of those customers who have contacted me about their purchase from a firm holding themselves out as a dealer for my company.
This post has generated responses from customers who purchased what they felt was genuine DIAMOND II from what they trusted was a legitimate dealer. This was not the case. Because this is not a legitimate dealer for our product our customers now question the product quality. I would like to reiterate that we have only two U.S. dealers and they are, Lance at Swampland Tackle [
www.swamplandtackle.com] and Karen at Bingham Enterprises [
www.angelfire.com] .
If you purchased epoxy under the label of “DIAMOND TWO†after November 11, 2009 please contact me at the email address below. If you 1) will obtain a return authorization from me 2) will provide your sales receipt or charge slip for this purchase 3) return the DIAMOND TWO epoxy purchased after the above date from the unauthorized firm and return everything to us, we will then send out a new kit of DIAMOND II.
To help clarify this is any epoxy under the name with DIAMOND "T-W-O" on the label purchased after November 11, 2009. Our authorized dealers have sold genuine DIAMOND II in our new packaging since this date.
Thank you again for your support and I am sorry for any confusion this may have caused our loyal customers.
BullardIntlD2@aol.com
Silvia Davis
