Company's rely on feedback and from what see here nobody has provided any
directly to the manufacturer. If no one with Gudebrod is watching this forum how
are they to know many are dissatisfied?

Raymond Adams
Eventually, all things merge, and a river runs through it..

Raymond_Adams Wrote:
-------------------------------------------------------
> Gudebrod is watching this forum how
> are they to know many are dissatisfied?



the mass exodus will most likly give them a hint.

Feedback is one thing but sheesh this would be like telling them how to run their own company..

There is no sense in complaining to Gudebrod. They have much bigger problems since they lost the dental floss contract. I will really be suprised if they are in business in 2 years. Rod thread is a minute portion of their business. Its a shame that this is happening to all of us.

I tried contacting Gudebrod and they could have cared less. I asked if they would replace the thread and they said to return it to the place of purchase. I told them of the problems and they like a lot of other companies now days tried to blame the user, they honestly did not care!!!!!!!!!!

If your not happy with a product, Let your fingers do the walkin' and your wallet do the taklkin' Universal language!!

Mike (Southgate, MI)
If I don't want to, I don't have to and nobody can make me (except my wife) cuz I'm RETIRED!!



Edited 1 time(s). Last edit at 04/15/2008 12:00PM by Mike Barkley.

Hi,

Unfortunately it seems that there are some closed minds posting. That is a shame. I would think that we try to make things better for all rod builders.

I spoke with one of my distributors and he has not had any calls referencing such problems.

On another note, as an example of how the businesses we purchase from will go to great lenghts to help us. Today I called a distributor making know a defect in a product I purchased from him. He stated he would get back to me. A few minutes later I get a phone call from the owner of the company who made the product. He was very interested not only in what the problem was but what could he do for me. He offered me much more than just a replacement.

See the results just by making a phone call. Always give people a chance.

Capt Neil Faulkner

I agree woth you, Capt 100% Bashing never solved anything! that's why I sugessted if you aren't happy with something and can't get satisfaction, just move on

Mike (Southgate, MI)
If I don't want to, I don't have to and nobody can make me (except my wife) cuz I'm RETIRED!!

If it bothers so much just email gudebrod and point at this post, all the hard work is done already... Any company that cares would read this and say hold on a sec we have real problem.

Hi,

Let me ask this question. How many thousands of rod builders have been using Gudebrod for how many years and now all of a sudden a few rod builders determine that Gudebrod has a real problem? Something just does not equate.

I am very pleased with the Gudebrod thread products that I use daily.

Capt Neil Faulkner

I guess they wil just read the thread deem all who complained here crack pots and move on if there is no real problem.

Since thousands of people say that there is nothing wrong with gudebrod thread why bother contacting them, now there is nothing wrong. Make up your mind either there is something wrong and people should complain or there is nothing wrong.

Its not constructive to bash, but on the other hand, its not productive to just say the good stuff. If there is a problem and everyone just kept their mouth shut, how would anyone ever know about it? All we are doing is sharing our experiences and findings. Its common knowledge that for years the thread was great. We are just commenting that we have seen a drastic quality control problem in the last 6 months. Nothing more, nothing less. Like so many things in this world, the quality was great and then it went down the toilet for some unknown reason.

Good morning,

Okay, so posters say they have a problem with a product. Maybe so, maybe not. I have no way of knowing.

What I can not fathom is that having a problem with a product and not contacting the company. First off I would think that you would want a resolution to your or their problem. Secondly, if there is a serious defect then hopefully a refund is in order.

You catch more flies with honey than you do with vinegar!!!

Common decency says that you always go to the company first if possible. Give them the chance to hear your experience and if necessary let them make it right.

I find it so hard to believe that people will post negative about a product and never contact the company. I guess it is easier and less time consuming to do a post and besides you reach more people and spread more negativity that way. Amazing.

Capt Neil Faulkner

I believe you have some very good points master of the shinnecock star. I emailed ya...

I just sent an e-mail to Gudebrod. They've always answered before.
Let's see if they are interested.

interesting thread- pun intended.

I agree with the Capt. - take any issues directly to the company- nothing wrong with enquiring if others are having similar problems with a product- but an internet board is not necessarily going to garner the attention of a company- you can't expect them to monitor the internet 24/7 on every possible forum to check for complaints about their products. If it's a big enough problem to rant about it- it deserves to be addressed directly with the company- pointing them to a site is not going to get their attention- most sites have people posting anonymously- no way to tell if the complainer is genuine or a disgruntled former employee, etc. trying to tarnish their reputation- so don't expect them to get all bothered about what people are typing on the internet.


Interestingly enough I have not had any of the problems brought up- and have never found a knot in the middle of a spool of Gudebrod- maybe just haven't gone thru that much of it yet. I have gone to Madeira for decorative wraps, but unitl I decide I need a replacement, I will stick with Gudebrod for all my guide wraps.

Thanks for the feedback about Gudebrod Metallic threads. It is important to get feedback whether positive or negative. As a manufacturer of rod wrapping products for over 60 years we have seen many changes and made many improvements to the products that we offer to both the custom rod builders and manufacturers. Listening to your comments helps us realize what improvements need to be addressed. A year ago I was compelled to reply to comments on the Rodbuilding.org web site that Gudebrod was getting out of the rod building business, or moving to China, or going totally out of business. I am glad to say that this was false then and is still false. We are still a 100% American made company supplying nearly every major rod manufacture in the world.
I think that you will find that every manufacture has their own set of problems. Do to the overall volume of material and products that we produce problems are sometimes missed. For this I apologize. Every person at Gudebrod knows that knots are not acceptable and I am actively trying to find out where they came from and eliminate the problem. Uneven spools is also an unacceptable issue but in most cases not detrimental to the product or the rod building process and is therefore not viewed as critical. I have already discussed this with manufacturing and expect improvements. My take on the twisting issue is a problem that Gudebrod corrected over a year ago. I believe that the material that you are having problems was probably manufactured prior to this. Our current offering of metallics no longer exhibits the twisting that you are commenting about and I will be glad to send samples to prove my statement.
I am pleased to announce that we are working on new innovative rod building products for 2008. Many of these products will be unique and exciting at least until our competition duplicates it. Once these products are in place I will be glad to send out samples to everyone who requests them.
As of late Gudebrod’s chemical offering has also become an issue. Several of our formulas need to be revamped or replaced. Since we are a specialty textile manufacturer we purchase our chemicals. I am glad to say that I believe we have found a near perfect version of our #811 Color Preserver. We are trying samples and should have answers shortly.

Since 65% of all the rods built in the world are made with Gudebrod threads I think that you will find that we still do many things correctly.

Please contact me directly at Pblack@gudebrod.com or 877-249-2211with questions, concerns or additional feedback that you still have.

Paul,
Thanks for the information and your true concern. I will keep your info handy and email you. I currently have spools that I would like to send to you. I will send you an email.

Thanks again.

Kevin Knox
Queen Anne, Md