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Dealer Trouble
Posted by: Denny Venutolo (---.org)
Date: March 22, 2005 09:18AM

At what point does trouble with an order become grounds for more than just a complaint? When the same thing with the same company happens 3 times are we getting to the point where additional measures are warranted? How does this affect sponsor status??

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Re: Dealer Trouble
Posted by: Anonymous User (Moderator)
Date: March 22, 2005 09:36AM

Without a bit more information to go on, I can't really give you a good answer because I have no way of knowing the nature of your problem and whether it's simply a matter of poor business practice or one of fraudulent activity. There is a big difference between the two.

Back orders, high shipping charges, poor websites, etc., are within the realm of poor business operation, but not necessarily fraudulent activities. Ordering product that is never received, bait and switching, deceptive advertising, etc., move into a different realm altogether.

The sponsors you see listed to the left are all independent businesses. I have no control nor interest in their day to day business practices, save for concern that they're not engaging in fraudulent activities. If someone is having an actual problem with any sponsor that has gone beyond the normal problems of back orders, low stock, shipping charges, etc., and moved into a truly fraudulent area, then I want to know about it. In 3 or 4 instances, I have had to remove sponsors who were, in fact, engaging in illegal and fraudulent practices. If I receive evidence that convinces me beyond all doubt that such a thing is going on with any business, individual, club, etc. then they will not be allowed here as a sponsor nor will any mention of them be allowed on the board. But this requires more than someone telling me that Billy Bob's Bait and Blanks has backordered them twice out of the last three orders or that you think their shipping charges are exhorbitant.

The road also runs both ways. Just in the past couple weeks I received a report that one builder had threatened a dealer over a mistake made on an order. The gist of the matter was that the builder was going to come on this site and run the dealer over the coals over the mistake, with the intent of harming that dealer's business. Lucky for the builder, he didn't follow through. What he would have quickly found, is that he is the one who would have been permanently banned from the board, not the dealer.

If you have a complaint with a sponsor that runs outside the normal day to day business type problems that are so common with nearly all rod building supply companies these days; a problem that begins to border on something actually fraudulent, then by all means contact me by email and let me know about it.


........................


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Re: Dealer Trouble
Posted by: Anonymous User (63.146.104.---)
Date: March 22, 2005 01:34PM

Denny Venutolo Wrote:
-------------------------------------------------------
> At what point does trouble with an order become
> grounds for more than just a complaint? When the
> same thing with the same company happens 3 times
> are we getting to the point where additional
> measures are warranted? How does this affect
> sponsor status??


might benefit a lot of people if you let us know what happened.

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