To our valued Customers,
We would like to update you on the status of a few things.
VENDOR UPDATE:
The following vendors may experience shipping delays due to government-mandated closures:
• Aftco
• Winn
• Phenix
• Pacific Bay
• Lamiglas
• Calstar
• Seeker
While many of our other vendors continue to ship products, there are continued delays from suppliers domestically and internationally. Please know, Mud Hole is working diligently to expedite products, and placing blanket orders to maintain our supply, but disruptions and delays will unfortunately be inevitable given the current environment.
We also may not be able to establish an accurate ETA for many items as there are variables involved that we are simply unable to control. But as always, we still have a robust inventory and we are more than happy to work with customers to find readily available alternatives.
ORDER PROCESSING:
We have experienced a surge in orders as builders try to stock up, or get new builds going during the potential shut downs. As Americans around the U.S. hunker down, our fulfillment staff is working as quickly as possible to process your orders accurately and effectively. We are facing the same challenges that many businesses across the country are grappling with day-to-day, but we remain committed to the rod building community, education programs that rely on our products to continue their agricultural programs, and other small businesses. We continue to ask and thank you for your patience as we have experienced higher than usual employee absences out of an abundance of caution to protect all staff.
FUTURE UPDATES:
We will continue to post updates on the status of our fulfillment center and known vendor delays, as well as other product information as it becomes available to us.
Please use this link to stay current on all Mud Hole updates during this time:
[
www.mudhole.com]
MUD HOLE LIVE:
In regards to tonight’s scheduled Mud Hole Live: All About Marbling episode, out of concern for the health and safety of our Mud Hole Live crew, it is not a good time for them to huddle up and put on a live production, so tonight’s Marbling episode will not be broadcasted live. However, we will be running last year's episode on Marbling and answering questions in real time using the comments section on each of the broadcast channels.
You can view this episode here:
[
www.facebook.com]
We sincerely thank you for your continued business and support!
Team Mud Hole
Regards.
Team Mud Hole Custom Tackle
Web: [
www.mudhole.com]
Email:
sales@mudhole.com
Toll Free Phone #: 1-866-790-RODS (7637)
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